Desk
One support queue, replies and triage.
$800 / month
- 40 resolved tickets
- 10 filed triages
- 1 project
- Weekly readiness report
Priced against the work it replaces.
A monthly plan covers a quota of outcomes. Anything past the quota is billed per outcome at the rates below. You are never billed for machine time — spend is governed by caps you set and gates your team approves.
Team
Support plus engineering follow-through.
$1,600 / month
- 100 resolved tickets
- 20 filed triages
- 5 proposed fixes
- 3 projects, per-project spend caps
Scale
Multiple desks, multiple repositories.
$2,500 / month
- 220 resolved tickets
- 50 filed triages
- 15 proposed fixes
- Unlimited projects, custom approvers
Past your quota
Each outcome is priced against the labour it replaces, so the comparison is to a salary line, not to an infrastructure bill.
| Outcome | Price | Replaces |
|---|---|---|
| Resolved ticket | $10 | ≈ 20 minutes of a support agent |
| Filed Jira triage | $3 | ≈ 10 minutes of triage |
| Proposed fix (PR) | $150 | ≈ half a day of engineering |
Buyout
If you would rather own the deployment outright, we quote a buyout at 6–10× the annual plan value depending on scope and transfer support. Buyouts are arranged with a person — talk to us and we will put a number in writing.